Meeting the guidelines of the Americans with Disabilities Act (ADA) By Alicia Ross, Senior Manager, Account Marketing at Phonak The ADA rulings (Americans with Disabilities Act) in recent years have made website accessibility something that everyone should be paying attention to. With more and more lawsuits coming about every year because of the ADA, as […]
Five Financial Practice Tips By Lance Moore, James Steele and Matt Kafka Start 2021 out by ensuring your financial house is in order. Now is the time to make sure the financial success of your practice is not compromised and will remain strong. Here are some key considerations for your business. 1. Don’t underfund your […]
Best practices for front-end staff By Shana Chapman, Practice Service Specialist, Inner Circle Patients have several choices when it comes to purchasing hearing aids. These days, people are doing more research ahead of time before deciding to make an appointment. Making sure you are equipped with optimal front-office staff to represent the face of your […]
New Year Tips and Tricks By Brian Urban, AuD, President, CounselEAR As the last 12 months have clearly shown, maintaining consistent connection with your patients as well as finding creative ways to engage with new patients is not only beneficial, but essential. In times when patients may be reluctant to seek care and existing patients […]
Meet our 2021 Inner Circle Advisory Board We’re so excited to announce our new 2021 Inner Circle Advisory Board, who represent a variety of practice sizes and backgrounds. They will be essential in developing new initiatives and helping us expand our exclusive Inner Circle programs and services. They will also be available to you as […]
Welcome to 2021 and a Happy New Year! As we embark upon our journey into this new year, many of you may be feeling slightly skeptical or uncertain of how 2021 will start since we still have COVID-19 in our communities. Or, many of you may be feeling renewed and optimistic and see promise of […]
Improve Employee Retention and Productivity: Become an Employer of Choice By Shadi Chakoutahi of Staffing Proxy Too many employers put off thinking about employee retention until they notice a decline in performance or when they are faced with an impending vacancy. Unquestionably, a poor-performing employee has a lasting negative impact on the business, and the […]
Season’s greetings, Inner Circle members! We want to thank each and every one of you for staying the course with Inner Circle℠ during what can be only described as a challenging year. The entire Practice Services team is honored and very grateful that you have chosen to partner with the Phonak Inner Circle program. Thank […]
Increase your revenue with database mining By Shana Chapman, Senior Practice Services Specialist A new year is on the horizon, which means it’s time to start thinking of creative ways to increase your revenue stream. In the hearing industry, practices are always looking for insightful ways to gain more patients in addition to retaining the […]
Broaden the scope of your hearing loss prevention with Phonak Serenity Choice Phonak Serenity Choice is a line of high-end, in-the-ear hearing protection devices that is designed to reduce the impact of noise-induced hearing loss. The 100% acoustically-tested filters cancel noise and block out loud sound, while keeping ears ventilated for comfort and to reduce […]