Young woman at front desk talking on the phone.

Introducing E.D.G.E. in collaboration with Call Source

Introducing E.D.G.E. in collaboration with Call Source By: the Inner Circle team Did you know? 89% of patients decide whether or not they will set an appointment based on how the call was handled and how they were treated during the call. One of the many benefits of being an Inner Circle member is the […]

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Medical clinic receptionists manning the front desk in masks

E.D.G.E. – The Front Office Experience

E.D.G.E. – The Front Office Experience By: The Inner Circle Team Have you wondered how much it would take to get one-to-two more patients scheduled per week? Additional scheduled appointments can have a significant financial impact on your practice. What would that mean to your practice? To your staff? Introducing E.D.G.E. The Front Office Patient […]

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Colleagues are talking financials.

Five Financial Practice Tips

Five Financial Practice Tips By Lance Moore, James Steele and Matt Kafka Start 2021 out by ensuring your financial house is in order. Now is the time to make sure the financial success of your practice is not compromised and will remain strong. Here are some key considerations for your business. 1. Don’t underfund your […]

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Receptionist and patient conversing at counter

Best practices for front-end staff

Best practices for front-end staff By Shana Chapman, Practice Service Specialist, Inner Circle Patients have several choices when it comes to purchasing hearing aids. These days, people are doing more research ahead of time before deciding to make an appointment. Making sure you are equipped with optimal front-office staff to represent the face of your […]

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New Year Tips and Tricks

New Year Tips and Tricks By Brian Urban, AuD, President, CounselEAR As the last 12 months have clearly shown, maintaining consistent connection with your patients as well as finding creative ways to engage with new patients is not only beneficial, but essential. In times when patients may be reluctant to seek care and existing patients […]

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Meet our 2021 Inner Circle Advisory Board

Meet our 2021 Inner Circle Advisory Board We’re so excited to announce our new 2021 Inner Circle Advisory Board, who represent a variety of practice sizes and backgrounds. They will be essential in developing new initiatives and helping us expand our exclusive Inner Circle programs and services. They will also be available to you as […]

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