Deanna Serrano, Sr. Practice Services Manager
Did you know there is a 30% increase in ordering, and a 75% increase in purchase value when financing is presented as an option?
Offering a way for consumers to pay over time is crucial to being competitive. But, for many businesses the options are limited, costly, and can be a hassle. How can we manage the financial dilemma?
AllHear, powered by SweetPay, has figured out how to help Inner Circle members be more successful with every patient fitting.
The Sweetpay platform allows:
- Streamlined, single application process across multiple lending options
- Partnership with Transunion for soft credit-pull and prequalification functionality
- Smart filtering to ensure applicant is a good match for available lending options
- All-digital and consumer-driven loan origination process
- Robust data portal with dashboard and full-featured reporting
Now you have a program that permits you to say “YES” to all customers who desire to pay over time. Many customers either do not qualify for a third-party loan option or are not interested in higher rate loan terms. SweetPay Installments allows you to offer them an attractive payment plan so that you can help the patient into better hearing and handles all the process related to the payment plan so that you can have peace-of-mind and improve revenue and cashflow.
Over time patients save money with the True 0% vs. other programs like Wells Fargo or Care Credit.
Providers also receive a big break on transaction fees. AllHear is offering any Phonak products purchased a 1% fee, compared to the typical 3%-4%, which could save as much as $300 dollars per transaction.
All start-up fees are waived for Inner Circle members and practices are paid within 48 hours from the time of fitting.
The Sweetpay platform offers ways to engage patients where they are: online, in your office or at home. Use the QR codes to provide and market the program on your website and other advertising. This will start the prequalification process, which takes 5 minutes. Quick and easy!
Start offering financing today! Find this service on the Inner Circle dashboard when you click Marketing and Business and then Improve Business Operations.
Deanna Serrano, M.B.A., M.S. joined Phonak in 2013 and is the Sr. Practice Service Manager for Sonova. She has held various positions over her 20+ year career in the hearing healthcare industry in management, practice development and sales. Deanna’s passion is to provide an exceptional customer experience for our Inner Circle members. When Deanna isn’t busy with practice services, she is outside kayaking, golfing or listening to an outdoor concert.