New Stream of Revenue in 2022 with Patient Leasing By: Deanna Serrano, Senior Practice Services Manager When was the last time you paid cash up-front when you purchased a large ticket item? I was taught a while ago to take the low or no interest plan, even if I had money to pay for the […]
Let’s show some C.A.R.E. to our patients By: Deanna Serrano, Senior Practice Services Manager How many of you see patients daily and share information about how great the latest products are and what the widget will do for them? Next, you dive in to a deep explanation of the audiogram? You have answered all of their […]
Make the uncomfortable call comfortable By: Deanna Serrano, Senior Practices Services Manager, Phonak What do you say when you are calling back a patient who did not commit to purchasing a hearing aid during their hearing aid evaluation? This is a question many providers struggle with, because they want to feel confident and supportive when […]
Season’s greetings, Inner Circle members! We want to thank each and every one of you for staying the course with Inner Circle℠ during what can be only described as a challenging year. The entire Practice Services team is honored and very grateful that you have chosen to partner with the Phonak Inner Circle program. Thank […]
What’s next? Goal planning and preparing for 2021 By Deanna Serrano, Phonak Senior Practice Services Manager As many of us are getting ready to put 2020, squarely, in our rearview mirror, there are a few words that come to mind — no, not the naughty ones! Nimble, transformed and affirmed are just a few. Our […]