Enhance your Patient Experience Today’s consumer has increased access to information, and more options available to them and expects an exceptional experience; your patients are no different. Creating an exceptional experience for your patients is the culmination of their experiences at each of the touchpoints along their journey to better hearing. Good news! The Inner […]
Amptify Aural Rehabilitation: One Service, Many Benefits. Can one service reduce return rates, increase productivity, improve patient satisfaction, enhance your patients’ experience and provide an additional revenue stream? If you think this sounds too good to be true, then Amptify Aural Rehabilitation is an Inner Circle service offering that you need to learn more about! […]
Educate patients online and in-office with On-Demand’s Patient Education Video Player New Inner Circle Service! Up to 80% of consumers, including prospective patients, research a business online before visiting in-person or making a purchase. Your practice’s website is one of the criteria prospective patients utilize when making their decision, so use it to make an […]
Insurance Verification & Credentialing services to save you time One of the most common questions a patient asks after “Do I really need two hearing aids?” is “Does my insurance cover hearing aids?” Insurance benefit verification is crucial and can be the difference between a patient moving forward with treatment or having to ‘think about […]
The Business Case for Unbundling In case you missed it; listen to The Business Case for Unbundling by Dr. Erica Person. Now available on the Inner Circle Dashboard. On June 22, 2023, Dr. Erica Person conducted a webinar for our Inner Circle members, reviewing her Business Case for Unbundling. Dr. Person has been a private […]
Educate patients & market your services Patients in your waiting room are a captive audience. Why not capitalize on that by creating your own ad-free television broadcasts to educate & market additional services? ViewMedica’s VMCast gives you access to a library of over 2,000 videos available in both English and Spanish, along with closed captions […]
Add a new revenue stream and elevate the patient experience within your practice The dog days of summer will soon be here, which often means an increase in moisture related hearing aid issues. With Redux, you can keep your patients’ hearing aids where they belong this summer…on their ears! Redux is more than your average […]
It’s time to deliver an exceptional patient experience When it comes to hearing healthcare, patients today have access to abundant information, multiple options for treating their hearing loss, and expect an exceptional patient experience. In my 20 years in the hearing healthcare industry, I have never met a provider who claims to have provided a […]
Physician Marketing Respondents of our Phonak 2022 Benchmarking survey reported Primary Care Physicians (18%) in the top two sources for External Referrals and [Unsolicited] Physician Referrals (11%) in the top three sources for Acquiring New Patients. It’s not surprising, considering MarkeTrak 10 revealed that individuals with hearing loss who are seeking solutions will discuss their […]
E.D.G.E. + Call Management The results of the 2022 Benchmarking Survey revealed an increased number of practices making an investment in marketing spend activities, with overall spending up an average of 5% year over year. The survey also revealed a 63% [average] call to appointment conversion. When 89% of patients decide whether they will set […]