Business Consulting with Practice Growth Leaders
Deanna Serrano, Sr. Practice Services Manager
Does your practice have a solid plan for the future?
We are excited to announce a new Inner Circle service – Business Consulting – and the addition of Practice Growth Leaders to your support team! Connect with a Practice Growth Leader (PGL) to gain a clearer understanding of your practice, implement changes to reach your goals, and develop a strategic plan. Our PGLs will work alongside you to support the expansion of your practice or create an exit strategy. They can assist you with price restructuring, cashflow management, and help you work toward increasing profitability to take your practice to the next level.
The PGL will visit your practice and meet with key decision makers to determine the areas of focus and opportunities for growth. The PGL will confidentially manage your financial information and can assist with:
- Staff observation and training
- Patient flow and management of the patient experience
- Time management and schedule optimization
- Pricing structure and payment options
- Marketing budget and planning
Are you interested in working with a PGL?
To initiate your request, please visit the Inner Circle Dashboard to book our Business Consulting service. A PGL will consult with you to determine which service package is most appropriate – Premium, Enhanced, or Standard.
Pablo Hoyos Ryan Kirkpatrick
Deanna Serrano, M.B.A., M.S. joined Phonak in 2013 and is the Sr. Practice Service Manager for Sonova. She has held various positions over her 20+ year career in the hearing healthcare industry in management, practice development and sales. Deanna’s passion is to provide an exceptional customer experience for our Inner Circle members. When Deanna isn’t busy with practice services, she is outside kayaking, golfing or listening to an outdoor concert.