By Brian Urban, Au.D., President, CounselEAR No one needs to be told that the playbook has been thrown out the window. No matter where you work or what patient population you work with, the world has been turned upside down. Virtually everything is weird for everyone right now – including your patients. And it will […]
By Nicole Klutz, Au.D. In our third installment of our blog series about Managed Care, we take a look at what Third-Party Referral Networks (TPRNs) look for in their preferred providers as well as the key metrics to ensure you are successful with TPRNs. I found the right TPRN(s) for my business – now what? […]
Understanding Third-party Referral Networks By Nicole Klutz, Au.D. In this installment of our blog series about Managed Care, we take a look at Third-party Referral Networks (TPRNs), what they mean to you as the hearing care provider (HCP) and what they mean for your patients. Balancing patient care and business success At the end of […]
5 Benefits of Hearing Aid Leasing Programs By Travis Tullis, Au.D., Director of Sales at Allegro Credit Many industries have developed brand loyalty, such as automobiles and cell phones, but how can hearing care providers use those same tactics to grow their business? The answer is leasing programs, like Phonak Freedom, which allow a patient […]
3 reasons why you need to attend Phonak R!SE 2020 Created specifically with you in mind, Phonak R!SE Symposium provides you with the insights and resources you need to move your business to the next level. This year’s event — to be held on August 23-26, 2020, at the Terranea Resort in Rancho Palos Verde, […]
4 Steps to Develop a 20/20 Plan for the New Year By Rob Reid, Phonak Sr. Director, Practice Services In a nutshell, 20/20 vision is a term to express normal visual acuity (the clarity or sharpness of vision). But, what does having 20/20 vision mean for your practice, especially since the new year — and […]
Give Patients the Best Office Experience By Alicia Ross, Phonak Sr. Manager, Marketing Communications Today’s healthcare is consumer-driven. It is extremely important for health care providers to stand out in a crowded marketplace and create the best patient experience possible. While consumers research online prior to selecting a provider, the first and subsequent office visits […]
10 Tips For Problem Solving It’s not me verses the problem. It’s not you versus the problem. It’s US versus the problem! If you have read this far in this series of articles, you should begin to see a consistent theme forming. We’re building your playbook for success with skills that do not just necessarily […]
Help Patients and Improve Business With Phonak Freedom By Rob Reid, Phonak Senior Director, Practice Services The traditional hearing aid sales process creates potential pain points for both the hearing care provider and the patient. The hearing care provider might question spending on customer acquisition, what if the patient decides to purchase elsewhere and will […]
The Leadership Walk: Reflections After R!SE 2019 By Nicole Klutz, Phonak Audiology Manager As we face a future of non-traditional service models in the hearing care industry — like eAudiology and managed care — the Phonak R!SE 2019 Symposium workshop, “The Leadership Walk,”led by the Disney Institute, has never been more important than perhaps right now. […]