Introducing C.A.R.E. Training Program

Patients have many options available when it comes to receiving help for their hearing loss. Plus, they demand the best patient care partnered with an exceptional experience. Through our C.A.R.E. Training Program for hearing care professionals, Phonak will share new methods of counseling patients while enhancing what providers already do well.

Through the C.A.R.E Training Program, attendees will be educated on a process that will enhance the patient experience, including:

  • Putting the patient front and center with every interaction
  • Showing you’re listening and earning their trust
  • Recognizing their unique needs and point of view about their hearing loss
  • Understanding how it impacts them and their loved ones
  • Making the right recommendation to meet their hearing healthcare needs.

Learn more about C.A.R.E. here or visit the Inner Circle dashboard.