Making cerumen management sexy!
Inner Circle is happy to announce we have added Safkan as a vendor. Safkan’s OtoSet® takes cerumen management to the next level.
More than 35 million Americans, including one-third of the senior population, are affected by impacted earwax. Symptoms include conductive hearing loss, pain, vertigo, tinnitus, itching, and coughing. Approximately, 60-70% of all damaged hearing aids sent in for repair are simply clogged with earwax or degraded by organic materials. The earwax removal procedure is quite common but has seen little innovation over the last 200 years.
Though as providers, we are always up for a good challenge. Great satisfaction happens when a big chunk of earwax pops out of a patient’s ear canal and into the basin, or at least that is how I felt when I was practicing in clinic.
But let’s face it, cerumen removal is messy and far from a relaxing experience. Often times, we have to soften the earwax, send the patient home, and have them return in a few days to ensure the canal is free of debris for an earmold impression. This process can be cumbersome and not the best patient experience.
OtoSet® by SafKan Health is the first automated and FDA-cleared ear cleaning device for clinical use. At the push of a button, irrigation and micro-suction technology combine to automatically break down and remove impacted earwax for a quick, safe, effective, and mess-free procedure.
Impacted earwax can prevent a full exam of the patient’s ears. OtoSet® allows healthcare professionals to reduce referrals and opportunities lost. Create further trust with patients and even better service with the FDA-cleared OtoSet® Ear Cleaning System.
The OtoSet®:
- Reduces time spent on cerumen removal.
- It is safe and effective.
- Reduces the number of hearing aids being sent in for repair due to cerumen build-up.
- Creates an additional revenue stream for your practice.
There are 3 ear cleaning system options to choose from, as well as a charger, stand, thermometer, and kettle included as accessories. The product comes with a 1-year warranty and no additional hardware or software is required.
To learn more, check out the Inner Circle dashboard, go to Marketing and Business services, and drop OtoSet into your cart. We will get you connected with Safkan and they will help support your patients improved wax removal journey.

Deanna Serrano, M.B.A., M.S. joined Phonak in 2013 and is the Sr. Practice Service Manager for Sonova. She has held various positions over her 20+ year career in the hearing healthcare industry in management, practice development and sales. Deanna’s passion is to provide an exceptional customer experience for our Inner Circle members. When Deanna isn’t busy with practice services, she is outside kayaking, golfing or listening to an outdoor concert.