Optimize the number of revenue-generating appointments with SMART Scheduling
By: Alicia Ross, Senior Manager, Account Marketing
Are you looking for more opportunities to fill your schedule with new hearing evaluations?
If you find yourself with gaps in your schedule and no appointments for new hearing aid evaluations, or more of your time is spent with non-revenue generating appointments, learn how to put SMART Scheduling to work for you.
SMART Scheduling is a self-paced learning module that guides you to create a schedule that optimizes the number of revenue-generating appointments. This proven best practice helps you identify the number of hearing aid evaluations to achieve your goals and set up your schedule.
SMART Scheduling supports:
- More patients can be seen and helped into better hearing
- A better planned calendar with more opportunities will improve Key Performance Indicators (KPIs)
- Boost staff morale with consistent schedules and more time blocked for like appointments, i.e. check-ups, programming, 3rd party patients and time for administrative work.
The answer is at your fingertips, check out the Inner Circle dashboard and sign up today!

Deanna Serrano, M.B.A., M.S. joined Phonak in 2013 and is the Sr. Practice Service Manager for Sonova. She has held various positions over her 20+ year career in the hearing healthcare industry in management, practice development and sales. Deanna’s passion is to provide an exceptional customer experience for our Inner Circle members. When Deanna isn’t busy with practice services, she is outside kayaking, golfing or listening to an outdoor concert.