ViewMedica ENT and Audiology Waiting Room Education
Deanna Serrano, Sr. Practice Services Manager
Take control of your waiting room TV! We are pleased to announce we have added a new ENT and Audiology Waiting Room Education service with ViewMedica.
ViewMedica’s VMCast helps you create your own ad-free television broadcasts using patient education videos. Even add local weather reports, news, messages and more. Use your branding to share unique messages with patients, like promotions, services, staff information, weather and news or promote your social media.
Tons of content
Use Phonak videos and dozens of ViewMedica ENT, audiology and entertainment videos. Then add in all your own content.
Simple Set Up
No need for expensive hardware. We provide your first Fire TV Stick and the VMcast app free. Just plug and play.
Easy to Manage
Our online content loop management system lets you build your broadcast quickly, and edit it at a moment’s notice.
Check out the service on the Inner Circle dashboard under Marketing and Business Services. Inner Circle points may be used once invoiced from ViewMedica.

Deanna Serrano, M.B.A., M.S. joined Phonak in 2013 and is the Sr. Practice Service Manager for Sonova. She has held various positions over her 20+ year career in the hearing healthcare industry in management, practice development and sales. Deanna’s passion is to provide an exceptional customer experience for our Inner Circle members. When Deanna isn’t busy with practice services, she is outside kayaking, golfing or listening to an outdoor concert.